Find Mental Health Support
Everyone deserves access to mental health support, understanding and care.
At Willow House Community Support, we believe nobody should have to navigate difficult times alone. This directory provides contact details for mental health, crisis, family violence, counselling, Aboriginal health and community support services across Gippsland and Australia.
Need Immediate Help?
Life-threatening emergency: 000
Gippsland Mental Health Triage / CAT Team: 1300 363 322
Lifeline: 13 11 14
If someone is in immediate danger, call emergency services rather than waiting for an online response.
Crisis & Suicide Prevention Support
CAT Team / Latrobe Regional Health Mental Health Triage
24-hour specialist mental health assessment and referral for people experiencing an acute mental health crisis across Gippsland.
Lifeline Australia
Confidential crisis counselling and emotional support, available 24 hours a day.
Visit LifelineSuicide Call Back Service
Professional counselling for people experiencing suicidal thoughts, those concerned about someone else and people affected by suicide.
Visit serviceSuicideLine Victoria
Specialist counselling for people affected by suicide or concerned about someone experiencing suicidal thoughts.
Visit SuicideLineSANE Australia
Support and guidance for people affected by complex mental health issues, including families and carers.
Visit SANEMen's Mental Health & Support
MensLine Australia
24-hour counselling for men experiencing relationship issues, stress, family difficulties and mental health concerns.
Visit MensLineMen's Referral Service — No to Violence
Confidential support for men concerned about their use of controlling, abusive or violent behaviour.
Visit No to ViolenceDomestic, Family & Sexual Violence Support
1800RESPECT
National confidential counselling and referral for people affected by domestic, family or sexual violence.
Text: 0458 737 732
Visit 1800RESPECTSafe Steps — Victoria
24-hour family violence crisis response, safety planning and assistance accessing emergency accommodation.
Visit Safe StepsThe Orange Door — Inner Gippsland
Family violence and child wellbeing support for Latrobe, Baw Baw, Bass Coast and South Gippsland.
The Orange Door — Outer Gippsland
Family violence and family wellbeing support for Wellington and East Gippsland.
Sexual Assault Crisis Line — Victoria
Confidential crisis counselling and support for people affected by sexual assault.
Gippsland Centre Against Sexual Assault
Specialist counselling and support for people affected by sexual violence across Gippsland.
Children, Teenagers & Young Adults
Kids Helpline
Free confidential counselling for children and young people aged 5–25.
Visit Kids Helplineeheadspace
Online and telephone mental health support for young people aged 12–25 and their families.
Visit headspaceheadspace Morwell
Local youth mental health and wellbeing support.
Corner George Street and Hazelwood Road, Morwell.
headspace Bairnsdale
Local youth mental health and wellbeing support.
171 Main Street, Bairnsdale.
headspace Wonthaggi
Local youth mental health and wellbeing support.
5B Murray Street, Wonthaggi.
headspace Sale
Local youth mental health and wellbeing support.
453 Raymond Street, Sale.
Gippsland Community Mental Health Services
Medicare Mental Health
Free mental health information, intake and referral. No GP referral is needed to contact the service.
Visit serviceMental Health and Wellbeing Local — Latrobe Valley
Community mental health and wellbeing support for eligible adults and their families.
23 Hazelwood Road, Morwell.
Mental Health and Wellbeing Local — Bairnsdale
Community mental health and wellbeing support.
24 Service Street, Bairnsdale.
Mental Health and Wellbeing Connect — Traralgon
Support for families, carers and supporters of people experiencing mental health challenges.
8–12 Seymour Street, Traralgon.
Mental Health and Wellbeing Connect — Bairnsdale
Support for families and carers navigating mental health challenges.
347 Main Street, Bairnsdale.
Aboriginal & Torres Strait Islander Health, Mental Health & Wellbeing
Culturally safe mental health, crisis, family wellbeing and healthcare services across Gippsland and Australia.
13YARN
24-hour culturally safe crisis and suicide prevention support for Aboriginal and Torres Strait Islander people.
Visit 13YARNYarning SafeNStrong
Culturally safe counselling and emotional wellbeing support for Aboriginal people in Victoria.
Brother to Brother
Support for Aboriginal men experiencing mental health, relationship or family difficulties.
Ramahyuck Aboriginal Health — Morwell
Aboriginal community-controlled health, wellbeing and mental health support.
GEGAC Community Wellbeing Centre — Morwell
Community wellbeing, counselling and alcohol and drug support.
GEGAC — Bairnsdale
Aboriginal health, mental health, family and community support services.
Latrobe Regional Health Aboriginal Health Unit
Support for Aboriginal and Torres Strait Islander patients and families accessing hospital care.
Lake Tyers Health & Children's Services
Aboriginal healthcare and family wellbeing support.
Psychology & Psychiatry — Telehealth
Dokotela
Online psychiatry assessments and consultations. Referral and Medicare eligibility requirements may apply.
Visit DokotelaCall to Mind
Telehealth psychiatry assessment and ongoing care, subject to availability.
Visit Call to MindSomeone.Health
Online psychology consultations with possible Medicare rebates for eligible patients.
Visit Someone.HealthMindSpot
Free online mental health assessment and treatment programs for eligible Australian adults.
Visit MindSpotGP Telehealth & Online Health Services
Abby Health — Online GP Telehealth
Online GP and nurse practitioner consultations, mental health care plans, prescriptions, pathology and referrals where clinically appropriate.
Bulk billing may be available for eligible patients.
Visit Abby HealthHealthdirect
Free nurse advice and assistance locating healthcare and telehealth services.
Visit HealthdirectGP Telehealth Appointments
Many general practices offer telephone and video consultations. Contact your regular GP to enquire about availability and Medicare eligibility.
Find a health serviceAlcohol & Other Drug Support
DirectLine Victoria
Confidential alcohol and drug counselling and referral support.
Visit DirectLineHospital Emergency Departments & Mental Health Assessment
Hospital emergency departments can assess people experiencing serious mental health difficulties and arrange specialist assessment where required.
Latrobe Regional Health — Traralgon
24-hour Emergency Department and regional specialist mental health services, including acute psychiatric inpatient care.
10 Village Avenue, Traralgon West.
Central Gippsland Health — Sale
24-hour Emergency Department providing urgent medical and mental health assessment.
155 Guthridge Parade, Sale.
West Gippsland Hospital — Warragul
24-hour Emergency Department providing urgent assessment and care.
41 Landsborough Street, Warragul.
Additional Mental Health & Community Support
Mental Health Australia
National mental health advocacy, awareness and information organisation. Not a crisis service.
Visit websiteMental Health Foundation Australia
Mental health education, awareness and community wellbeing programs.
Visit websiteVictorian Homelessness Assistance
Support for people experiencing homelessness or requiring emergency housing assistance.
QLife
Peer support for LGBTQIA+ people experiencing mental health, identity or relationship concerns.
Visit QLifeNURSE-ON-CALL Victoria
Telephone advice from a registered nurse about health concerns.
For General Practitioners
GP Psychiatry Support Line
Specialist psychiatric advice for eligible GPs. This is not a public crisis counselling line.
How Willow House Can Help
Willow House Community Support Ltd is a registered charity providing community-based assistance, mental health support and referral guidance across Gippsland.
We can help individuals and families identify suitable services and navigate available support pathways.
Please note: Willow House does not replace emergency services, psychiatric treatment, psychological therapy or medical care. External services, contact details and eligibility may change.
Need NDIS Psychosocial Support?
Are you currently an NDIS participant seeking mental health and psychosocial support? Or are you a support coordinator, healthcare professional or family member looking to refer a client?
Willow House Community Support Ltd provides person-centred psychosocial recovery coaching and community-based support, helping participants build independence, navigate the healthcare and mental health systems, connect with appropriate services and work towards their personal recovery goals.
Our supports focus on everyday wellbeing, community participation, building confidence and assisting participants to navigate services and coordinate supports relevant to their needs.
We welcome enquiries and referrals for self-managed and plan-managed NDIS participants.
Looking for support for yourself or someone you care for? Complete our online referral form and our team can review your enquiry.
Make a Referral →